Write Better Qualitative Usability Tasks: Top 10 Mistakes to Avoid

Format Web page Created by Amy Schade
Organisation Nielsen Norman Group
Overview

This straightforward guide from user experience experts Nielsen Norman Group outlines 10 common mistakes that affect that quality of results you get from usability testing.

Particularly helpful if you’re planning to run user testing to improve your website, this guide indicates where it’s easy to make mistakes, and suggests changes you can make to the wording of your tasks or questions to make them more effective and unbiased.

The guide uses easy-to-understand examples that point out what the mistakes are, why they could have a negative impact on your testing, and offers simple, actionable alternatives.

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Publish date 09/04/2017